Figure 11.13: Advertising Effectiveness and Customer Response Index

Advertising Reponse Response Ad Metric Campaign Leakage
Exposed to Ad (Sees Ad) 25.0%
Aware (Recalls Ad) 24.0%
Comprehend (Recall Info) 29.1%
Intend Act (Buy) 14.7%
Buy Product 2.8%
Ad Response Index 4.4%

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